2021 Agenda


6.5 CPD hours

CPHR_bc_accreditation_seals_2020_BC and Yukon_High_Res-min

6.5 CPD hours

All times are in EST

9:40 - 9:50 am

Registration and virtual orientation

9:50 - 10:00 am

Opening remarks from O.C. Tanner Institute

Annabel Arhin

Event Producer, HRD

Meghan Stettler

Director, O.C. Tanner Institute

10:00 - 10:30 am

Opening keynote: Building an Engaging Culture in our New World of Work

We’re in new territory for work. Hybrid, flexible, remote, changed, and different is our evolving “new normal” – but little is truly normalized yet. How do we establish our new ways of working to continue to achieve organizational and people success in the face of constant change? Success can come from a robust, positive organizational culture to guide how people behave and how organizations function. More than ever, the employees of those organizations are also seeking a clear sense of what their employers stand for and why their work in that organization matters. With that, they will be willing to be attracted, retained, engaged, and developing to help their employers be successful.

  • During this talk, we’ll discuss Glint’s, LinkedIn’s, and Microsoft’s global insights and best practices
  • Tips to establish and strengthen the kind of engaging organizational culture your organization needs to move forward into whatever this most recent “new normal” turns out to be.

Rick Pollak

People Science Principal Director, Glint LinkedIn

10:35 - 11:05 am

Great Work – Making the Difference People Love

Brought to you by: HR Leaders continue to face new challenges in 2021. Organizations are asking their people to adjust how and where they work. Managers are asking their teams to do more with less. Yet, across an ever-evolving pandemic, employees in thriving cultures have found ways to step up, and even increase, productivity and innovation.

Join Meghan Stettler, Director of the O.C. Tanner Institute as she discusses lessons learned, key insights, and what successful organizations are doing to deliver great work that makes a difference people love.

  • Successful leaders can create thriving cultures where team members can do their best work
  • Organizations can help employees feel included and comfortable expressing their opinions, questioning the status quo, and/or proactively finding better ways to deliver results
  • Recognition increases both the quantity and quality of work

Meghan Stettler

Director, O.C. Tanner Institute

11:10 - 11:55 am

Panel: Building a global work environment: Championing DEI

Brought to you by:
As more organizations look to hire talent around the world, building diversity, equity and inclusion needs to be at the centre of their business goals. This session will examine how DEI enables businesses to grow globally, and the tangible tools needed to yield such results.

  • How can companies integrate DEI into workplace culture?
  • Creating actionable DEI teaching programs
  • How to get buy-in from the whole team to create inclusivity


Tehsin Bhayani

CEO and founder, AirMason


Gabriela Jordão

Diversity, Equity and Inclusion Manager, Hootsuite

Manisha Mistry

Senior Director, Health, Safety, Security & Environment and Change Management, CSA Group

Kim Clauss

Executive Vice President & Chief Talent Success Officer Technologies Corp, MCloud

Sidoney Samuels-Buckridge

Director, Employee Engagement North America R&D AstraZeneca

12:00 - 12:40 pm

Networking and lunch

12:40 - 1:10 pm

How to strategically boost your employee experience

Brought to you by: The best companies in the world all know that not only is an incredible employee experience key to being a leader, but the models of yesterday don’t necessarily work as well today. With the world going virtual faster than perhaps any of us thought possible, there must be a new understanding of the employee experience and how to ensure that tomorrow’s culture is powered by the company as a whole and not just the C-suite.

In this engaging and actionable presentation, hear from workplace expert Eric Termuende as he shares brand-new insights and data regarding employee engagement and 2021 workplace culture data. In partnership with the Achievers Workforce Institute, he provides practical strategies for building a thriving employee-powered culture.

  • How to align company values while appreciating team nuances
  • Where ownership of the employee experience has shifted since the pandemic began
  • How to increase contact with colleagues and boost engagement
  • How to build manager empowerment and listen more effectively
  • First-hand case studies and stories from companies that have made the transformation

Eric Termuende

Co-Founder, NoW of Work

1:15 - 2:10 pm

Networking and coffee break

2:10 - 2:40 pm

Case study: Rock the Employee Experience – A Culture Transformation Playlist

The game has changed! Now more than ever, employers must reconsider the experience they are offering and its relevance within the hyper-competitive talent marketplace. This session will examine the current landscape and how to begin to design an employee experience with intentionality and cohesion, supporting a strong culture and employer brand.

  • What is happening within the talent marketplace? 
  • How to build a more meaningful employee experience
  • Strategies that deepen connection, belonging, and talent attraction

Alyssa Krane

Chief Talent Strategist, Powerhouse Talent

2:45 - 3:30 pm

Panel: Strengthening problem-solving skills: The independent employee

Brought to you by: A good manager recognizes the need to develop the problem-solving and decision-making muscles of employees, allowing for positive business performance and productivity. This session will explore the steps you need to take to help your team build the decision-making skills required to succeed in a flexible and independent work environment.

  • How to define the problem in a task and generate a solution
  • Developing an action plan and execution strategy
  • Implementing and analysing your solutions


Manny Campione

Principal, Normandin Beaudry


Maegan East

Chief People Officer, Tim Hortons Foundation Camps

Laura Salvatore

Associate Vice President, Human Capital, Centurion Asset Management

Nicole Stewart

Vice President Human Resources, Payworks

3:30 - 3:35 pm

Closing remarks

9:45 - 9:55 am

Registration and virtual orientation

9:55 - 10:00 am

Welcome Remarks

Annabel Arhin

Event Producer, HRD

10:00 - 10:30 am

Developing an inclusive organizational culture

Inclusion is required to give diversity real impact, and even though diversity and inclusion go hand in hand, inclusion is essentially about allowing everyone to contribute and feel a part of a team. This session will identify how organizations can develop an effective inclusivity program to achieve positive outcomes.

  • How to foster inclusivity among workers in a hybrid environment?
  • Evaluating people management practices to ensure inclusivity
  • Assessing company policies and line management practices

Adrienne Hoyt

Vice President, Internal Communications, CNN

10:35 - 11:20 am

Panel: Building a welcoming environment for millennial and Gen Z employees

Brought to you by: With millennials forming the biggest part of the workforce and Gen Zers following closely behind, organizations are competing to retain the best talent. Every aspect of your culture plays a role in attracting talent from these unique groups. This session will explore how best to support them:

  • Personalizing employee benefits packages for a multigenerational workforce
  • Reviewing and improving your current office environment
  • Balancing employee engagement, customer needs and social perspectives


Dr. Raeleen Manjak

Director, Human Resources, City of Vernon


Margaret McBeath

Director People & Culture & Company Strategy, Nuclear Promise

Melanie Scheepers

VP of HR, Geotab

Valérie Martin

Co-Founder & President, Genre Humain Inc.

Jarrett Thompson

Vice-President, Relationship Lead, Health Solutions, Aon

11:25 - 11:55 am

Networking and coffee break

11:55 - 12:40 pm

Panel: Action planning and reporting: Translating feedback into actionable insights

Brought to you by: It's important that HR leaders concentrate on developing managers who help create a sense of meaning for employees, therefore action plans and reporting are the cornerstone of a strategy to give staff the opportunity to thrive in their roles. This session will delve into how companies can turn qualitative data into constructive plans for employee growth.

  • Creating a system to ensure feedback is turned into action
  • How managers can make their data accessible and actionable
  • Delivering action plans based on team feedback using artificial intelligence


Dr. Jarik Conrad

Executive Director, Equity at Work Council , VP, Human Insights, UKG


Kirk Merrett

Director, Human Resources & Administration, Hyundai Canada

Donna Fagon-Pascal

Pascal, Vice President, Human Resources, Dynacare

Samantha Rogers

Director of People and Culture, Vivo Cannabis Inc.

Ankur Makanji

Senior Advisor, Employee Experience, Organizational Effectiveness, Nutrien

12:45 - 1:15 pm

The employee experience roadmap at Change Healthcare

An organization seeking new ways to improve its employee experience must consider creating a roadmap to direct its plans. With the right tools and plans in place, a company can become a frontrunner in employee experience. This session will explore how to build a roadmap for a thriving employee-powered culture.

  • Defining the employee experience and what it means for your organization
  • Creating the right roadmap to ensure all goals are met
  • The importance of leading in diversity, equity and inclusion
  • What makes an effective roadmap?

Ashley Eisenberg

Employee Experience and Future of Work Senior Director, Change Healthcare

Leila Bryner

Senior Vice President, Internal Communications & Employee Experience Change Healthcare

1:20 - 1:50 pm

Global onboarding programs in a hybrid environment

The world of work changed over the past year, driven by remote work policies and socio-political events. Many organizations are taking a second look at how they onboard new employees to create a meaningful, welcoming and inclusive moment that prepares them for their future in the organization.

  • How employee onboarding will change in a post-pandemic hybrid workplace
  • Setting the stage for a future-focused onboarding experience


Sascha King

Senior Director, Talent Acquisition & Employee Experience, Spin Maste

1:50 - 2:00 pm

Closing remarks

Copyright © 2021 - KM Business Information Canada Ltd. - All rights reserved